Return Policy

Return requests should be submitted shortly after delivery. Products must be unused and in original condition to be considered for return.

Local Returns Local deliveries are generally resolved faster. Once we receive and inspect the returned item, we usually process refunds or exchanges within a few business days. Please keep the original packaging and include all accessories if possible.

International Returns International return processing may take longer due to courier timelines and customs handling. We recommend contacting our support team before shipping anything back so we can guide you through the correct process and avoid unnecessary delays.

How to Start a Return For assistance, contact support with your order number and return reason so our team can guide the next steps. If a return is approved, we will provide clear instructions for the next steps and any applicable return shipping details.

Refunds Once a return is approved and received, refunds are processed to the original payment method when possible. The timing depends on your bank or payment provider, but we aim to keep it as fast as the system allows.

Exchanges If you need a different size or color, we can often arrange an exchange instead of a refund where stock allows. Let us know the item you'd prefer and we will check availability for you.

Non-Returnable Items Certain items cannot be returned once opened or used, such as personal care products, innerwear, or items marked as final sale. We will clearly mark these where applicable.

Damage or Wrong Item If your order arrives damaged or with the wrong item, please contact us as soon as possible with photos and your order number. We will make it right quickly, either with a replacement or a full refund.

Questions If you're unsure whether your item qualifies for return, just reach out. We'd rather help you early than make you wait until the last moment.